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Course Catalog > HVAC Journeyman / Master

The Golden Rule/How to Create a Respectful Workplace   

Creating a respectful work environment

  • What is respect and why it’s important
  • Demonstrating self-respect
  • Fostering respect
  • General guidelines to understanding cultural differences and respectful interactions
  • Maintaining a respectful environment during stressful situations
  • Responding to offensive statements/actions in a respectful manner
  • How to avoid offensive situations
  • Rebuilding damaged relationships
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