Master the management skills and communication techniques you need to be a successful supervisor. Understand how to effectively coach, delegate, listen, give and receive feedback, and resolve conflicts. Learn to leverage diversity as well as prevent discrimination and harassment in your workplace. Your registration will give you access to all 18 of the self-paced modules listed below for 45 days. These modules are 100% online and can be accessed anytime, from anywhere with an internet connection. Each module will take only 10 to 30 minutes to complete.

1. 5 Tips for Managers & Supervisors
2. Developing Management Skills
3. Coaching Skills
4. Performance: Coaching Conversations
5. Performance: Goal Setting
6. Delegating Authority
7. Dealing with Performance Issues
8. Barriers to Communication Success
9. Lead by Listening
10. Giving and Receiving Feedback
11. Productive Conflict Resolution
12. Thomas Kilmann Conflict Model
13. Managing Conflict
14. Problem Solving
15. What is Diversity and Inclusion?
16. Leveraging Diversity in the Workplace
17. Understanding Sexual Harassment
18. Preventing Workplace Discrimination & Harassment for Managers